How do I know my size?
When ordering your shoes, please select your US shoe size that corresponds to the European shoe size. If you are unsure of your US shoe size or need to convert from any other metric, please consult the following chart:
Be sure to look at “Women’s Shoe Size Conversions” below. All shoes are designed using the Standard D Width and are shaped true to size.
Women's Size Conversions
|Euro Sizes||US Sizes|
What are some tips for maintenance and care?
Through wear and tear, any pair of shoes will slowly become worn out however simple maintenance will preserve the look and comfort of your shoes for a long time. In order to avoid wear and tear as much as possible, it is recommended that you step into your shoes using a shoe horn. This way, the structure and comfort of your shoes will not be severely altered.
For this same reason, it is recommended that shoe trees be inserted when your shoes are not being worn. Not only do shoe trees maintain the structure and comfort of your shoes but they also help to eliminate wear and tear by reducing moisture.
Aside from maintaining the structure and comfort of your shoes, you also want them to constantly look as good as possible. To maintain their appearance, it is recommended that they are conditioned and polished regularly. This will not only sustain their new look but will also ensure that the material will remain firm and resilient.
How long will it take to get my shoes?
What happens when you sell out?
What is your exchange policy?
We do not offer exchanges. Because our shoes are produced in small batches, we can't guarantee that your desired exchange will be in stock. We suggest you place your new order separately and return the item in your possession for a full refund.