Return Policy

 

 

IF YOU ARE NOT 100% SATISFIED WITH YOUR PURCHASE, YOU CAN RETURN YOUR SHOES FOR A FULL REFUND, AS LONG AS:

 

  • The return is requested within 21 days of the original shipping date.
  • The returned shoes are unworn, in the state you received them and in the original packaging. (Please try shoes on a carpeted or similar surface to avoid scratches).
  • Please contact us at info@sistersoeur.com and be sure to include your order number. We will respond to return requests right away.
  • We will notify you via email once your returned shoes have been received and inspected by our warehouse. If the items meet our return criteria specified above, your Credit Card will be refunded automatically within 5 business days of receipt.
  • Please note return shipping is at the customer's expense.